Clinic marketing in Kelowna: what patients see before they book
Patients in Kelowna pick a clinic from a phone, a map and a few reviews. Of the 129 Kelowna clinic homepages we checked, 28% had no online booking we could find. Among dental clinics, 84% had no review feed or stars.
We’re based in Vaughan, Ontario and work with clinics in Kelowna remotely. See all of our service areas or clinics across Canada.
What we found on Kelowna clinic websites
We checked the homepages of 129 live clinic websites in Kelowna. These are counts of what a patient can see on a homepage, not judgements about the care.
| Clinic type | Homepages checked | No online booking found | No review feed or stars | DIY builder |
|---|---|---|---|---|
| Physiotherapy | 23* | 17% | 70% | 13% |
| Chiropractic | 31 | 19% | 68% | 16% |
| Dental | 19* | 32% | 84% | 11% |
| Optometry | 16* | 31% | 56% | 0% |
| Naturopathic | 28* | 43% | 82% | 29% |
Of the 129 homepages we checked in Kelowna, 28% had no online booking found. The highest share was among naturopathic clinics, at 43% of 28 homepages. Dental homepages most often showed no review feed or stars, at 84% of 19. The booking software we saw most often on Kelowna homepages was Jane, followed by Square and Solutionreach.
Homepage only, live sites, scanned November 2026. How we counted. An asterisk marks fewer than 30 homepages.
How Kelowna compares with the other cities we checked
We compared Kelowna with the 24 Canadian cities where we checked enough clinic homepages. Each line shows the share of homepages with no online booking found, the average for that clinic type, and Kelowna’s rank (1 means the highest share missing booking).
- Physiotherapy: 17% (20 points below the 37% average), rank 24 of 24.
- Chiropractic: 19% (16 points below the 35% average), rank 20 of 23.
- Dental: 32% (8 points below the 40% average), rank 20 of 22.
- Optometry: 31% (13 points below the 44% average), rank 17 of 20.
- Naturopathic: 43% (5 points below the 48% average), rank 15 of 23.
What this means for each type of clinic in Kelowna
Physiotherapy (23 homepages)
No review feed or stars on 70% (average 77%); a DIY builder on 13% (average 13%). A DIY site is fine if it has condition pages and booking; check those before paying for a rebuild.
Chiropractic (31 homepages)
No review feed or stars on 68% (average 78%); a DIY builder on 16% (average 14%). Check speed and the booking path on a phone before you think about a new site.
Dental (19 homepages)
No review feed or stars on 84% (average 74%); a DIY builder on 11% (average 7%). Ask after hygiene visits as a routine, and show the rating on the new-patient page where allowed.
Optometry (16 homepages)
No review feed or stars on 56% (average 78%); a DIY builder on 0% (average 7%). Check that eyewear pages don’t bury the exam booking.
Naturopathic (28 homepages)
No review feed or stars on 82% (average 86%); a DIY builder on 29% (average 22%). Make sure the services and first-visit pages are complete before adding anything else.
Advertising rules in British Columbia
- Physiotherapy and optometry: College of Health and Care Professionals of BC
- Chiropractic and massage therapy: College of Complementary Health Professionals of BC
- Dental: BC College of Oral Health Professionals
- Other clinic types, such as naturopathic or podiatry clinics, have their own regulators in British Columbia. Ask us and we will point you to the right one.
Check your regulator’s current guidance before you publish; this isn’t legal advice.
Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.
Where a Kelowna clinic usually starts
The biggest gap we saw in Kelowna was reviews among dental clinics: 84% of homepages showed no review feed or stars, against 74% across the cities we checked. Plenty of clinics have good Google reviews that patients never see on the website. Check your regulator’s testimonial rules first, then see reviews.
Everything else we do is on our services page, and how we work explains the audit, the fixed fix and monthly care.
Questions owners ask
Are you located in Kelowna?
No. Clinic Chime is based in Vaughan, Ontario, and we work with clinics in Kelowna remotely. We do not have an office in Kelowna. The audit, approvals and reports happen by email, video call or phone.
Is online booking common for clinics in Kelowna?
It depends on the type of clinic. Of the homepages we checked, physiotherapy clinics were the most likely to offer it (83% had online booking we could find) and naturopathic clinics the least (57%).
Which booking software do Kelowna clinics use?
On the homepages we checked, the systems we detected most often were Jane, Square and Solutionreach. We count what our scan can see on a homepage, so clinics that link to booking from another page are not counted.
Who regulates advertising for clinics in British Columbia?
Each profession has its own regulator. The ones we found for British Columbia are listed above, with links to their own websites. Their advertising and testimonial rules are the ones that apply to you.