Clinic marketing in Richmond, British Columbia: what patients see before they book
Patients in Richmond, British Columbia pick a clinic from a phone, a map and a few reviews. Of the 119 Richmond, British Columbia clinic homepages we checked, 42% had no online booking we could find. Among dental clinics, 78% had no review feed or stars.
We’re based in Vaughan, Ontario and work with clinics in Richmond, British Columbia remotely. See all of our service areas or clinics across Canada.
What we found on Richmond, British Columbia clinic websites
We checked the homepages of 119 live clinic websites in Richmond, British Columbia. These are counts of what a patient can see on a homepage, not judgements about the care.
| Clinic type | Homepages checked | No online booking found | No review feed or stars | DIY builder |
|---|---|---|---|---|
| Physiotherapy | 20* | 35% | 75% | 0% |
| Dental | 37 | 38% | 78% | 5% |
| Naturopathic | 20* | 50% | 70% | 15% |
Of the 119 homepages we checked in Richmond, British Columbia, 42% had no online booking found. The highest share was among naturopathic clinics, at 50% of 20 homepages. Dental homepages most often showed no review feed or stars, at 78% of 37. The booking software we saw most often on Richmond, British Columbia homepages was Jane, followed by Fresha and Dentrix/Henry Schein.
Homepage only, live sites, scanned November 2026. How we counted. An asterisk marks fewer than 30 homepages.
How Richmond, British Columbia compares with the other cities we checked
We compared Richmond, British Columbia with the 24 Canadian cities where we checked enough clinic homepages. Each line shows the share of homepages with no online booking found, the average for that clinic type, and Richmond, British Columbia’s rank (1 means the highest share missing booking).
- Physiotherapy: 35% (about the same as the 37% average), rank 14 of 24.
- Dental: 38% (about the same as the 40% average), rank 16 of 22.
- Naturopathic: 50% (about the same as the 48% average), rank 9 of 23.
What this means for each type of clinic in Richmond, British Columbia
Physiotherapy (20 homepages)
No review feed or stars on 75% (average 77%); a DIY builder on 0% (average 13%). Start with a Book online button for an initial assessment on every page and on your Google profile.
Dental (37 homepages)
No review feed or stars on 78% (average 74%); a DIY builder on 5% (average 7%). Ask after hygiene visits as a routine, and show the rating on the new-patient page where allowed.
Naturopathic (20 homepages)
No review feed or stars on 70% (average 86%); a DIY builder on 15% (average 22%). Put the first-visit booking online and say how long it takes.
Advertising rules in British Columbia
- Physiotherapy and optometry: College of Health and Care Professionals of BC
- Chiropractic and massage therapy: College of Complementary Health Professionals of BC
- Dental: BC College of Oral Health Professionals
- Other clinic types, such as naturopathic or podiatry clinics, have their own regulators in British Columbia. Ask us and we will point you to the right one.
Check your regulator’s current guidance before you publish; this isn’t legal advice.
Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.
Where a Richmond, British Columbia clinic usually starts
The biggest gap we saw in Richmond, British Columbia was reviews among dental clinics: 78% of homepages showed no review feed or stars, against 74% across the cities we checked. Plenty of clinics have good Google reviews that patients never see on the website. Check your regulator’s testimonial rules first, then see reviews.
Everything else we do is on our services page, and how we work explains the audit, the fixed fix and monthly care.
Questions owners ask
Are you located in Richmond, British Columbia?
No. Clinic Chime is based in Vaughan, Ontario, and we work with clinics in Richmond, British Columbia remotely. We do not have an office in Richmond. The audit, approvals and reports happen by email, video call or phone.
Is online booking common for clinics in Richmond, British Columbia?
It depends on the type of clinic. Of the homepages we checked, physiotherapy clinics were the most likely to offer it (65% had online booking we could find) and naturopathic clinics the least (50%).
Which booking software do Richmond, British Columbia clinics use?
On the homepages we checked, the systems we detected most often were Jane, Fresha and Dentrix/Henry Schein. We count what our scan can see on a homepage, so clinics that link to booking from another page are not counted.
Who regulates advertising for clinics in British Columbia?
Each profession has its own regulator. The ones we found for British Columbia are listed above, with links to their own websites. Their advertising and testimonial rules are the ones that apply to you.